Customer Service Cases: In customer service cases, we may process the following information about you:
- Your name, address, telephone number, and email.
- Personal identification number.
- Payment information and payment history.
- Information related to your order, such as the order number and product details.
We process this information based on the legal grounds that it is necessary to fulfill our and your legitimate interest in addressing your inquiries. Processing this personal information is essential for us to meet your and our interest in handling customer service cases.
Participation in Competitions: If you wish to participate in our competitions, we need to collect the following information about you:
- Your name, address, phone number, and email.
- Information provided in competition entries.
- Information provided in evaluations after competitions or events.
We process this data based on the legal basis of legitimate interest. This processing is necessary to fulfill our and your interest in managing your participation in competitions and events. We retain this information during the competition/event and for a specified period after the competition evaluation is complete.
Receiving Our Newsletter and Offers: To receive our newsletter and special offers, we need to process the following information about you:
- Your name.
We collect this information with your consent. This means we only gather your data when you provide it and give your consent. You can withdraw your consent at any time by sending contact request to Contact Us page. If you consent and have no further interactions with us within the next 12 months, your consent will be automatically withdrawn. Your personal information will be deleted 12 months after consent withdrawal, unless other purposes and legal grounds require retention.
As a registered customer with KHUNO SPORTS, you have the following rights:
Access to Your Information: You can request information about the personal data we have about you at any time.
Deletion of Your Data: Under certain circumstances, you have the right to have your personal data deleted, such as when the processing is based on your consent, and you have withdrawn that consent. Please note that this may not apply if we are legally obligated to retain the information.
Data Portability: You also have the right to request your provided information in a commonly used, machine-readable format for transfer to another specific recipient.
Objection to Processing: You can object to the processing of your data for specific reasons. For instance, you can object if your personal data is being processed for direct marketing and profiling.
Data Accuracy: We aim to ensure that your personal information is correct and up-to-date. You have the right to have incorrect information about you corrected. If your information changes, such as your email address, name, or payment details, please contact us via our Contact Us page.
If we have asked for your consent, you have the right to withdraw it at any time for future processing. This means that we will not continue processing personal information collected based on your previous consent. You can easily withdraw your consent by sending an email to our Contact Us page using the email address registered with us.
We will retain your information, including personal data, for as long as necessary to fulfill the purposes described or as required by applicable law. After this period, your personal information will either be deleted or anonymized.